Return Policy
Unavailable Items
If an item becomes unavailable after your purchase, you will receive an automatic full refund to your original payment method within 5 business days. We will notify you promptly by email.
Our Guarantee
If the item you receive materially differs from its description — incorrect size, wrong item, or damage during shipping — contact us within 7 days of delivery. Include your order number and photo or video evidence. We recommend recording an unboxing video before opening your package. Eligible claims are reviewed within 10 business days and resolved by refund or exchange at our discretion.
Color Disclaimer
Product colors may vary slightly from website images due to photography lighting and screen calibration. Minor color variations are not considered defects and are not grounds for a return.
No Store Receipts
As a personal shopping concierge, we do not provide original store receipts. Your Bellora order confirmation serves as official proof of purchase. Authenticity is guaranteed on every piece.
Cancellation Window
You may cancel your order within 30 minutes of purchase from your account's order page for a full refund. After this window, sourcing has already begun and the sale is final.